Terms of service
Terms of Service
Audrey Westcott T/A Papillon Belle Last updated: 13 August 2026
Welcome to papillonbelle.co (the "Site"), operated by Audrey Westcott T/A Papillon Belle ("we", "us", "our"). By accessing or using the Site, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before placing an order.
1. Use of the Site
You must be at least 18 years old, or using the Site under the supervision of a parent or guardian, to make a purchase. You agree to use the Site only for lawful purposes and not to engage in any activity that disrupts or interferes with the Site's operation.
2. Products
All products are subject to availability. We reserve the right to discontinue any product at any time. Because each butterfly wing is a natural material, slight variation in colour, pattern, and size between individual pieces is expected and is not a defect — we take care to represent each piece accurately in photographs, but natural variation means your piece may differ slightly from the image shown.
Made-to-order pieces are handcrafted following purchase and typically take 5 working days to complete before dispatch, as noted on the relevant product page.
3. Pricing and Payment
All prices are listed in South African Rand (ZAR) and are subject to change without notice. Prices do not include shipping costs, which are calculated at checkout. Payment is processed securely through Payfast. By providing payment information, you confirm you are authorised to use the payment method provided.
4. Order Acceptance
Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason, including inaccurate pricing, product unavailability, or suspected fraudulent activity. If we cancel an order after payment has been taken, you will receive a full refund.
5. Intellectual Property
All content on the Site — including images, text, logos, and product designs — is the property of Papillon Belle and protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content for commercial purposes without our prior written consent.
6. Shipping and Risk
Please see our Shipping Policy for delivery timeframes and costs. Risk of loss and title for items purchased pass to you upon our delivery to the carrier.
7. Limitation of Liability
To the fullest extent permitted by law, Papillon Belle shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it. Nothing in these Terms limits any rights you may have under the South African Consumer Protection Act, 2008, that cannot lawfully be excluded.
8. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the South African courts.
9. Changes to These Terms
We may update these Terms from time to time. Changes take effect immediately upon posting to the Site. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
10. Contact Us
Audrey Westcott T/A Papillon Belle Cape Town, South Africa Email: info@papillonbelle.co.za
